Queerly Complex understands that life happens, things come up, and there can be unexpected emergencies. We also know that people change their mind on what kinds of support they need, want, and desire. We seek to be flexible and understanding while also firm in our value.

To that end, here is our cancellation policy for Focused Conversations.

You can cancel the Facilitated Conversation ONE MONTH before the Initial Planning Meeting.

Once the Initial Planning Meeting has occurred, there is NO REFUND. 

If the Facilitated Conversation needs to be rescheduled, at least one week's notice must be given. One attempt will be made to reschedule. If a date cannot be found that is amenable to both parties, the Facilitated Conversation will not be rescheduled.